Sunday, December 12, 2010

Extending Take Outs

Posted by Nina Robinson at Sunday, December 12, 2010
How far is too far when extending goodwill  to make your clients feel special when coming for their Consultations ?  Rolling out the red carpet, vendors gifts, papparazi , china and wine....
Your clients should always feel like they are your only clients that you have when they come into contact with you from the greeting at the door, offering a snack, and comfortable meeting place.  Excellent customer service is the first impression that your clients should receive and enjoy if it's done correctly.  As professionals that should be one of our signature brands , is to make the client feel special and welcomed in our house(place of business). I believe many that are in the Event Planning business will agree to this and will also settle on obtaining that client and receiving new business based on the excellent customer service shared on that particular day.
We create our clients take out boxes full of snacks, to either enjoy eating during the consultation or to take out and enjoy at a later time.
Please take a look at the pictures below and maybe you can create this for your clients !


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